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1
What file formats do you support?
We support a variety of documents, video, audio, images, e-books and archives.
See all supported
conversion types.
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2
What’s the maximum file size allowed?
An image, document or e-book file should have a size of at most 50 MB.An
archive, video or audio file can have a size of up to 200 MB.
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3
How many files can I convert at one time?
You can convert at most 5 files at one time.
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4
How can I get the converted files?
A download link will be displayed at the end of conversion. You can also choose
to receive that link to your email.
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5
Where do you store the uploaded files?
All uploaded files are stored on our servers until their conversions are completed,
after which they will be automatically deleted.
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6
For how long will the converted files be stored on your servers?
The converted files will be kept on our servers for up to 5 days,
after which they will be deleted and you will not have the possibility to download them anymore.
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7
Can I convert protected PDF or archive files?
No, the files should not be protected with a password.
The PDF files should also not be protected with any other Acrobat protection method such as the read-only option.
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8
Can I convert a file that is placed on another site?
Yes, just enter the file URL.
